Service
Shipping and delivery
How and when your order arrives.
Shipping costs
Within Germany €5.90, free from an order value of €150. Different rates apply to Austria and Switzerland, shown at checkout.
Transit time
Dispatch on working days within 24 hours from Frankfurt am Main. Within Germany two to three working days are usual.
Temperature-sensitive goods
Individual concentrates and sterile ampoules are shipped temperature-controlled. These items are marked accordingly on the product page.
Design draft. The binding details on shipping, withdrawal and terms will only be fixed with actual shop operation.
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